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Server
Big Star Wrigleyville
3640 N Clark St, Chicago, IL
Server at Big Star Wrigleyville

Server at Big Star Wrigleyville

Big Star WrigleyvilleMore Info

Seasonal • Hourly (Based on Experience)
Expired on Aug 16, 2018

Sorry, this job expired on Aug 16, 2018. Below are other jobs that may be of interest to you.

Requirements

1 year


Job Details
Hi Chicago!
Big Star Wrigleyville is looking for qualified server candidates to help out during Cubs game-days and concerts. The job entails handling high volume crowds with grace and a smile. 
Please reply with cover letter and resume.
 

Big Star Wrigley Field JOB DESCRIPTION

TITLE: Seasonal Game-Day Server

REPORTS TO: Front of House Management

FLSA: Non-Exempt

Position Summary- A server is responsible for executing food and beverage service throughout the majority of the guest dining experience that is in accordance with the service standards set forth by One Off Hospitality. 


This position is seasonal and limited to the warmer months. This position is also affected by and dependent on weather conditions year round. 
Options for employment during the off-season vary based on staffing needs. 

Essential Duties and Responsibilities: 
The essential functions include, but are not limited to the following: 

  • Greet guests in a warm, friendly, professional and timely manner. All guests should be greeted within 2 minutes of being seated. 
  • Provide water service if necessary. 
  • To be fluent in all menus, both food, and beverage. 
  • Walk guests through the menu to answer any questions and assist with any necessary accommodations for allergies and dietary restrictions. 
  • Listen intently to guests and be aware of body language so as to properly tailor the service experience to those guests. 
  • Check back with guests about each dish and beverage, as well as when beverages are in need of being refreshed. 
  • Maintain an honest and genuine repertoire with guests. 
  • Have a proficiency with Toast POS in order to ring in orders, course, fire, print and settle guest checks. 
  • Handle all dining equipment with care and respect. 
  • Maintain consistent and proactive communication with manager regarding guest experience in order to resolve any dissatisfactory elements. 
  • Communicate effectively and respectfully with all service team members, both front and back of the house. 
  • Act as a personal concierge to the guest to assist them with recommendations to other local establishments, as well as with accommodations at other One Off Hospitality properties. 
  • Always maintain a positive, and team-oriented, demeanor. 
  • Assist in housekeeping tasks when asked and follow direction. 
  • Maintain an awareness of all product knowledge information and information on the history of the restaurant. 
  • Adhere to all Company policies, procedures and practices including health & safety, and loss prevention. 
  • Any other duties as assigned by management.

 

 

Minimum Qualifications (Education, Experience, Skills) 

  • High School Diploma or GED graduate. 
  • Ability to handle stress under pressure. 
  • Ability to accurately exchange currency with the customers 
  • Ability to learn and use Aloha to input data 
  • Ability to provide quality guest service. 
  • Willingness to maintain a clean, healthy, and safe working environment. 
  • Ability to coordinate multiple activities with attention to detail. 
  • Ability to work independently, with minimal supervision

 

Physical Demands and Work Environment 

  • Ability to freely access all areas of the restaurant including the dining room floor, outside cafe, kitchen, prep area, washrooms, etc. 
  • Ability to move quickly and carefully in narrow and confined spaces. 
  • Ability to be flexible with job demands and open-minded when being asked to complete tasks. 
  • Ability to operate and use all equipment necessary to run the restaurant. 
  • Ability to move or handle equipment throughout the restaurant generally weighing 0-50 pounds. 
  • Ability to work varied hours/days as business dictates. 

The description of the physical demands and the work environment characteristics here represent those that must be met by an employee to successfully perform and those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.


Compensation details

Hourly wages plus tips


Required Skills

Customer service

Experience in a High Volume Environment

POS Systems


View Job Description

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Casual Dining

Part of One Off Hospitality Group

BIG STAR WRIGLEY, opening spring 2018, is the second location of One Off Hospitality Group's Big Star: a bar and taqueria that pays homage to all-things whiskey, Mexican-inspired street food and honky tonk.

Drawing from the original Big Star location, Big Star Wrigley will feature an eclectic menu inspired by Mexican street food in a space that combines the electric energy of Chicago's north side with the honky-tonk charm of our Wicker Park space. The food, liquor and cocktail programs will change continuously to complement the seasons, and will always feature several beers on tap, as well as an ever-growing selection of our house-selected single barrel bourbons and whiskeys, picked by our own team members at distilleries in Kentucky.

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