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Catering Sous Chef
Big Star
1531 North Damen Avenue, Chicago, IL, United States
Catering Sous Chef at Big Star

Catering Sous Chef at Big Star

Big StarMore Info

Full Time • Salary (Based on Experience)
Expired on Aug 4, 2018

Sorry, this job expired on Aug 4, 2018. Below are other jobs that may be of interest to you.


1 year

Job Details


TITLE: BOH Onsite Catering Manager

RESTAURANT:  Big Star Brand Catering Program- Wicker Park and Wrigley

REPORTS TO:  Managing Partners, Director of Operations, Culinary Director, Chef de Cuisine, Catering and Events Chef

FLSA:  Non-Exempt

Position Summary Back-end management that directs and oversees Onsite catering programs in Big Star Brand’s Catering Department in accordance with standardized policies in order to provide efficient, friendly services and profitable operations.

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

  • Has a great passion for catering and events.
  • Is focused on all systems development related to the onsite catering program. These are systems related to DIY operations and Onsite events at Wicker Park and Wrigley locations.
  • Works in conjunction with the FOH Event Managers and BOH Catering Managers to ensure effective communication and departmental efficiency.
  • Adjusts work schedule in accordance with the daily schedule of DIY orders, and any onsite events. Works the hours needed to ensure the success and development of the catering and events program, this may mean longer than expected shifts.
  • Oversees the daily DIY food needs and onsite event food needs. Is responsible for the production of these items as they relate to the catering and events department.
  • Under the Catering Chef, helps manage the culinary portion of DIY Taco program. Will oversee delegation of packing DIYs, but is responsible for the correct fulfillment of DIY orders. Communicates directly with the FOH catering manager regarding any scheduling or fulfillment needs of orders.
  • Is responsible for ordering any supplies or products in conjunction with the Purchasing manager.
  • Will work to resolve any customer issues with DIY orders that are feasible. This can include delivering orders that may have missing or wrong items.
  • Is responsible for ordering product for dessert program and scheduling transportation of those.
  • Works with Catering managers for organization of all dry goods storage.
  • Maintains an organized area in the cooler as it relates to DIY orders and Events
  • Communicates to CDC and Catering Chef to issues related to food for the catering and events program.
  • With the help of the Events Chef, works on developing recipes and food items specific to the catering and events department menus.
  • Maintains a weekly meeting with Events Manager to discuss event proposals, and events happening that month.
  • Work onsite events and cooking classes as the Big Star Catering Chef, and represents the Big Star BOH accordingly.
  • Any catering systems that impact the operation of the Big Star kitchen will be communicated to the Big Star CDC and Catering Chef prior to implementation of those systems.
  • Guides, teaches, motivates staff to follow recipes, encourage healthy communication throughout team, follows guidelines set by management, and always make to-go, prep, main line, catering seem as one team.
  • Is aware of client/guest timelines and the importance when related to catering orders or events. Will communicate with Catering and Events managers when timelines are not able to be met.
  • Promotes cooperative effort, a team spirit, and good morale among employees. Resolves complaints from guests in a polite, friendly manner always making sure we follow up with them when needed. Follow through with Catering managers for protocols at Events or from DIY feedback for proper procedure to handle those complaints.
  • Have strong communication with BOH managers, FOH managers, and Catering Managers to communicate any issues, concerns, or ideas.
  • Has a strong understanding of company background and the philosophy.
  • Performs other work-related duties as assigned.

Minimum Qualifications (Education, Experience, Skills)

  • High school diploma, GED certificate, or demonstration of sufficient reading and math skills to read manuals, prepare food costing, and prepare computer reports as required
  • Culinary degree or college degree preferred with concentration in food preparation, management, nutrition, or related field.
  • Previous restaurant experience required.
  • Previous catering/event experience required.
  • Previous management experience required.
  • Willingness to work mornings, evenings and weekends as required.
  • Strong communication skills to train and motivate employees.
  • Strong time management and organizational skills required.
  • Comfortable with computers, word processing, and creating spreadsheets.
  • Is a self-starter, with a high degree of personal responsibility.
  • Possesses the ability to communicate at a high level.
  • Believes in the power of great customer service

Required Skills

Enforcement Of Safety / Sanitation Standards

Equipment Maintenance

Food Handlers Certificate

Food Safety Knowledge

General knife handling

Kitchen management

Off-site Event Management

On-site Special Events

Over 300 covers a night


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View Job Description

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