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Host / Hostess at Union Hospitality Group

Union Hospitality GroupMore Info

Full Time • Hourly (Based on Experience)
Expires on Jul 21, 2018


Requirements

1 year


Job Details
The Madison Bar and Kitchen (1027 West Madison Street) is excited to be hiring full and part-time hosts. Our Patio season is underway and we are looking for qualified candidates to join our team. Please have previous experience in a high volume restaurant and be willing to work in a team oriented environment. Reply to this post to set up a time to interview for the position.
 

Primary Responsibilities

  • Greet guests as they arrive and usher them to their assigned tables or bar area
  • Organize OpenTable to ensure we are maximizing our available inventory
  • Adjust seating plans rapidly to adjust for walk-in diners
  • Become proficient in our large party policies and direct people to our private events coordinator
  • Be able to manage a wait list to accommodate our walk-ins the best we can
  • Be able to uphold a positive element of customer service with our guests whether they are at the restaurant or over the phone
  • Work with the manager on duty to complete project he/she assigns
  • Complete all opening and closing sidework
  • Learn about all of our menus and be able to explain them to our guests
  • Learn specifics about our whiskey and cocktail programs in order to guide our guests to try new things
  • Be able to help clear and reset tables
  • Be willing to check in with our guests to ensure they are enjoying their experience
  • Be able to manage our take out and deliveries orders from the phone and via our delivery networks

Requirements

  • Minimum 1 years experience in a high volume restaurant
  • Be able to demonstrate strong multi tasking ability
  • Availability to work nights, weekends and/or holidays
  • Working knowledge of OpenTable
  • Working knowledge of Whiskey and Spirits not required but a plus
  • Strong communication skills
  • Positive attitude and passion for hospitality
  • Customer service experience
  • Ability to work under pressure in a fast-paced environment
  • Experience working with MICROS and/or Aloha

References

  • Available upon request


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Restaurant Group

Part of Union Hospitality Group

Union Hospitality Group is a dynamic restaurant group creating fun and delicious restaurant concepts based in Chicago, IL. Union Sushi + Barbeque Bar was our first concept combining the tempered art of Japanese dining with a fresh, colorful and urban vibe. The Franklin Room followed as a proper city tavern serving inspired American fare & fine spirits that Chicago speakeasy's have celebrated for centuries. The Madison Bar * Kitchen, an urban-American restaurant with a variety of big city flavors, is our third concept scheduled to open in Fall 2016.

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