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Host / Hostess at Formento's

Formento'sMore Info

Full Time • Hourly (12- $18 an hour)
Expired on Jun 20, 2018

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1 year

Job Details

Job Details

Formento's is currently seeking a qualified candidate for Host/Hostess position. We are searching for a skilled, energetic, highly-motivated person with open availability.

Job Summary: The Host or Hostess's basic function is to welcome, greet and seat guests in a gracious, accommodating, and professional manner, ensuring 100% guest satisfaction. The level of service must be consistent with established BHospitalityco standards.

Essential Job Functions:

• Welcome guests by greeting them and following Bhospitality standards and respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction

• Escort and seat guests to their table or reserved table

• Promote and maintain the highest level of customer service to all guests while staying alert to their needs

• Handle and process telephone and in person reservations to document in Open Table system

• Maintain responsibility of cleanliness of hostess stations

• Maintain responsibility of cleanliness of all menus and drink menus

• Maintain knowledge of menu, including daily specials

• Maintain current information on all general activities of the restaurant

• Be knowledgeable with regards to operating hours of the restaurant and any promotion/events

• Performs other job-related duties as assigned

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required Experience:

• Minimum 1 year experience as a Host/Hostess in fine dining food and beverage industry

• Open Availability

• Minimum 1 year Open Table experience

• Working knowledge of computer applications and systems

Knowledge, Skills, & Abilities:

• Excellent guest service and hospitality skills and professional presentation

• Self-motivated with excellent organizational skills and attention to detail

• Excellent English communication skills (verbal & written)

• Must be effective at listening, understanding guest needs and clarifying concerns and issues raised by guests

• Ability to be flexible and to perform multiple tasks effectively

• Friendly, open disposition

• Ability to work holidays and weekends

• Ability to stand for long periods of time

View Job Description

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Casual Dining

Formento's is a B. Hospitality Co. restaurant located in the Fulton Market District within Chicago’s bustling West Loop.

Formento’s is an Italian restaurant steeped with traditional family recipes that originate in Southern Italy. Created as a nod to the co-owner’s grandmother, “Nonna Formento,” guests will experience an array of Southern-Italian dishes, with fresh and bright flavors, created by Executive Chef/Partner, Todd Stein.

The world-class wine menu, curated by Alex Augustine, offers guests more than 600 varietals from around world. At Formento’s, new world culinary creativity marries with generations past.

For more about the team at B. Hospitality Co., visit us online at We are the team behind The Bristol, Balena, Formento's, Nonna's, Swift & Sons and Cold Storage.

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