Brooklyn Winery--Event Captain
Brooklyn Winery is a people-first organization. We are a boutique urban winery that prides ourselves in providing high touch hospitality experiences both for our colleagues and our guests. We believe in seasonality, relevancy, authenticity, and soulful hospitality. We believe in the beauty of expertly crafted wines and how they pair with delicious food. We are searching for team members who are committed to working as hospitality professionals. People who deeply care about creating a friendly, warm experience for our guests. People who live and breathe passion for food and wine. People that love to learn, share, and tell others about their stories and adventures. If you have the same passion for people, good food, and great wine, then we want you to join our team!
Position Summary
The Event Captain will oversee the event space and event staff. The event captain will ensure that the events are set properly and run smoothly and efficiently. The Event Captain is the leader and point of contact for the staff, and must be hospitable and engaging to all guests. The Event Captain must be able to cross cover any staff position to ensure the success of events. This position requires a calm demeanor during high paced and intense situations, attentiveness to all guests, and the ability to easily communicate with staff and clientele.
Key Responsibilities
- Reports directly to Banquet Manager and/or Event Managers
- Oversees and guides events and event staff event-to-event ensuring operations are executed at the highest level.
- Responsible for ensuring staff is aware and ready to execute daily assignments and side work to be completed.
- Monitors staff’s performance and provides feedback to Event Staff during events
- Proactively engages with guests to ensure a positive guest experience
- Assists in facilitating trainings for the Event Staff on District Wineries food and wine offerings and service standards
- Leads and supervises the Event Staff in all aspects and ensures service standards are followed
- Handles guest concerns and reacts quickly and professionally
- Assists and completes all inventory logs (alcohol consumption, event item inventory, etc)
- Reviews all Banquet Event Orders (BEOs) & layouts to ensure proper set-ups are in place
- Ensures that all banquet staff are well-groomed and in proper uniform before clocking in.
- Assures proper inventory of all banquet service equipment and supplies to meet required needs.
- Regularly inspects all front and back of the house service areas and equipment to assure that sanitation, safety, energy management, preventive maintenance and other standards for the department are met.
- Successfully completes any other duties as directed by the Banquet Manager and/or Event Managers
Brooklyn Winery provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
