Charlotte Voisey

Charlotte Voisey


Director of Brand Advocacy of William Grant & Sons USA


My introduction to this industry was a waitressing job at a busy Italian restaurant. I loved the energy and multi-tasking, and I was good at making people happy. I always look back to that experience when I'm searching for reward and satisfaction in my work.


EXPERIENCE
EDUCATION
One of the most important skills you need in this industry is empathy; we are in a people business after all! I also believe that the ability to remain calm under pressure and think quickly is a key to success.
I always take time to myself to reflect, recharge and come up with new ideas.
I try to lead by example with hard work ethic, all while having fun with my job and respecting my peers.
One of the early pieces of advice I got was “make your weaknesses your strengths”. This has stuck with me and often drives me to work on something that does not always come naturally.
My go-to books are: Jerry Thomas’ 1862 “How to Mix Drinks”, “The Bon Vivant’s Companion”, and The Bar Book by Jeffrey Morgenthaler

Disclaimer: Individuals featured in the Inspirational Career Timelines section have been nominated by peers, colleagues and/or other members of the hospitality industry. It is to the best of our knowledge that each individual has demonstrated leadership and acted as a positive role model for others.


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